Sometimes clients come to us saying, “I listened to your demos, and I have picked a great voice talent for my phone greetings, but I’m not sure where to start with the script. ” To help get you started, we decided to outline the process of writing your Auto Attendant scripts.
One of the most important elements of writing Auto Attendant or Phone System Greetings is having an understanding of how your phone system is set up.
Offenders cannot place toll-free or three-way calls.
And because we’re all short on time, we may not use stations as often as we could.
So today I’m proposing a watered-down version of stations that keeps the movement, interactivity and variety while minimizing the prep work.
The original ban on wiretapping protected a person’s privacy while using telephone lines.
The 1968 legislation did not envision the use of such modes of communication as electronic messages, Internet chat rooms, text messaging, cellular telephones, Internet bulletin boards, or voiceover IP.
The following information explains how and when phones may be used.
Offenders can make phone calls While offenders cannot receive phone calls, phones are available throughout the institution for offender use if the offender is not on restricted status.
This list is not exhaustive but provides a hint of the wide-ranging application of this law to many types of communication.
Consent is another principle to consider when deciding whether the ECPA applies.
Unless you plan to update your recording frequently, you will want to exclude any information that dates your greetings (i.e. You may also want to consider omitting names from your extension list, and replacing them with titles. For Julie Jones, Sales Manager, Press 4Remember, if it is important to you to include names in your script, you can always return to create a new order when you have personnel or extension changes. If you want your new customers to set up their billing account with Customer Service rather than your Billing Department, make note of that in your greeting.
Example: New customers looking to set up billing and for all other service matters, contact Customer Service at ext.
I’m calling these “Chat Stations,” discussion prompts that students visit just like stations, but instead of performing a complex task, they just have a quick discussion.